Frequently Asked Questions

It's simple: request a free quote through our website or give us a call. We'll assess your needs, provide a fair price, and schedule a convenient time. Our crew arrives on time, cleans every pane with care, and leaves your space spotless.

We proudly serve the entire Louisville metro area and surrounding communities. If you're unsure whether we cover your location, just reach out — we likely do!

Yes, Swabby is fully insured with $1MM / $2MM liability coverage. You can have complete peace of mind when we're on your property.

Absolutely. We stand behind every job with a 100% satisfaction guarantee. If you're not happy with any aspect of our work, let us know and we'll make it right.

We offer exterior window cleaning, interior window cleaning, and gutter cleaning. We handle homes, businesses, and multi-story buildings using professional equipment and safe techniques.

Most residential jobs take 1–3 hours depending on the number of windows and their condition. Larger commercial properties may take longer — we'll give you a time estimate with your quote.

Yes! We have the ladders, poles, and expertise to safely clean second-story, third-story, and other hard-to-reach windows without risking damage to your property.

Of course. Our crew wears shoe covers inside your home, takes care around furniture and landscaping, and wipes down sills and frames before we leave.

Pricing depends on the number of windows, their size, accessibility, and whether you need interior, exterior, or both. Request a free quote and we'll send a fair, transparent price within one business day.

Fill out our quick quote form on the Contact page or call us at (502) 523-4166. We'll get back to you within one business day with a personalized estimate.

Yes! We offer one-time, annual, semi-annual, quarterly, and monthly cleaning plans. Regular customers often enjoy priority scheduling and consistent crew assignments.

We accept cash, check, and all major credit cards. For commercial accounts, we can also arrange invoicing.

Life happens! Just call or email us at least 24 hours before your scheduled service and we'll happily reschedule. Cancellations with advance notice never incur a fee.

We monitor the weather closely. If conditions aren't safe or effective for cleaning, we'll reach out to reschedule at no extra charge. Light overcast is actually great for spotting streaks!

Call us at (502) 523-4166, email admin@swabbywindows.com, or fill out the contact form on our website. We aim to respond to all inquiries within one business day.

We do our best to assign consistent crews for recurring customers so you get the same friendly faces and high standards every time.