This privacy notice for Swabby's Window Services ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website at https://swabbywindows.com or any website of ours that links to this privacy notice
Request a quote, book a service, or submit a review
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions, contact us at admin@swabbywindows.com.

Summary of Key Points

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the features you use.

Do we process sensitive personal information? No, we do not process sensitive personal information.

Do we collect information from third parties? No, we do not collect information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We only process your information when we have a valid legal reason to do so.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission or storage technology can be guaranteed 100% secure.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you request a quote, book a service, submit a review, or otherwise contact us. This may include your name, email address, phone number, service address, and the details of the service you are requesting.

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages visited. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, including to:

Provide and deliver the services you request
Respond to your inquiries and provide customer support
Send administrative information, such as appointment confirmations
Send marketing and promotional communications (with your consent)
Protect our Services, prevent fraud, and ensure security
Comply with our legal obligations

3. When and With Whom Do We Share Your Information?

We do not sell your personal information. We may share your information with trusted third-party service providers who perform services for us, such as payment processing, data analysis, email delivery, hosting, and customer service. These providers are contractually required to keep your information confidential and use it only for the purposes for which we disclose it.

We may also disclose information when required by law, to protect our rights, or in connection with a business transfer.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).

5. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. What Are Your Privacy Rights?

Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or restriction of your personal information. To make such a request, contact us using the details below.

7. Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track ("DNT") feature. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.

8. Do We Make Updates to This Notice?

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this notice.

9. How Can You Contact Us?

If you have questions or comments about this notice, you may email us at admin@swabbywindows.com or call us at (502) 523-4166.

Privacy Policy